CASE STUDY
Moretown
01
CONTRACT DETAILS
Location
Thomas More Sq, London
Contract held since
2017
Services
Daily Cleaning, Daytime Housekeeping, Hard Floor Maintenance, Carpet Cleaning, Washroom Deep Cleaning, Graffiti Removal, Pressure Washing, Washroom Services, Pest Control, Plants and Landscaping, Estate Mechanical Floor Scrubbing/Sweeping, Window Cleaning, Waste Management
02
DESCRIPTION
Thomas More Square is a vibrant business community comprising six multitenant office buildings, complemented by extensive external areas with coffee shops, restaurants, Waitrose, and various other retail units. This bustling locale demanded meticulous attention to detail and a comprehensive cleaning strategy to maintain its pristine condition.
Upon inception, we recruited and trained a site manager to oversee operations and introduced a full set of Key Performance Indicators (KPIs) and reporting standards through systems like GeoPal and ExactComms. These systems provided real-time metrics on cleaning activities, allowing us to refine our approach continuously. Our Planned Preventive Maintenance (PPM) strategy was enhanced by incorporating on-site resources to deliver all tasks in-house, thereby negating the need for extra attendance. This increased site self-efficiency and reduced costs.
Our dedication to training and management standards was demonstrated when our team swiftly and effectively addressed damage caused by anti-war protesters on multiple occasions.
Through collaboration and innovation, Endersham successfully managed staff and maintained a low turnover rate, while also growing the client base by securing contracts with prominent firms. Our commitment to excellence was reflected in the high standards we maintained, the introduction of new machinery, and our support during site rebranding efforts. Endersham’s comprehensive approach at Thomas More Square not only ensured an immaculate environment but also supported the dynamic needs of our clients. Our ongoing relationship with tenants highlighted our dedication to providing top-tier cleaning solutions. At Thomas More Square, we delivered more than just cleaning; we created an environment that reflected the prestige and sophistication of its occupants.
01
CONTRACT DETAILS
Location
Thomas More Sq, London
Contract held since
2017
Services
Daily Cleaning, Daytime Housekeeping, Hard Floor Maintenance, Carpet Cleaning, Washroom Deep Cleaning, Graffiti Removal, Pressure Washing, Washroom Services, Pest Control, Plants and Landscaping, Estate Mechanical Floor Scrubbing/Sweeping, Window Cleaning, Waste Management
02
DESCRIPTION
Thomas More Square is a vibrant business community comprising six multitenant office buildings, complemented by extensive external areas with coffee shops, restaurants, Waitrose, and various other retail units. This bustling locale demanded meticulous attention to detail and a comprehensive cleaning strategy to maintain its pristine condition.
Upon inception, we recruited and trained a site manager to oversee operations and introduced a full set of Key Performance Indicators (KPIs) and reporting standards through systems like GeoPal and ExactComms. These systems provided real-time metrics on cleaning activities, allowing us to refine our approach continuously. Our Planned Preventive Maintenance (PPM) strategy was enhanced by incorporating on-site resources to deliver all tasks in-house, thereby negating the need for extra attendance. This increased site self-efficiency and reduced costs.
Our dedication to training and management standards was demonstrated when our team swiftly and effectively addressed damage caused by anti-war protesters on multiple occasions.
Through collaboration and innovation, Endersham successfully managed staff and maintained a low turnover rate, while also growing the client base by securing contracts with prominent firms. Our commitment to excellence was reflected in the high standards we maintained, the introduction of new machinery, and our support during site rebranding efforts. Endersham’s comprehensive approach at Thomas More Square not only ensured an immaculate environment but also supported the dynamic needs of our clients. Our ongoing relationship with tenants highlighted our dedication to providing top-tier cleaning solutions. At Thomas More Square, we delivered more than just cleaning; we created an environment that reflected the prestige and sophistication of its occupants.
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